Make sure you understand your employees before expecting them all to adopt new technologies at the same pace. ..childhood experiences (good or bad) shape how we think and accept new concepts.
Silent Generation/Veterans (born between 1937 – 1945)
- WW2, Korean War, Great Depression, New Deal, Rise on Corporations, Space Age.
- Raised by parents that just survived the Great Depression.
- Experienced hard times while growing up which were followed by times of prosperity.
- Work is a long term career
- Communication was rotary phones, one-to-one, memo writing
Baby Boomers (born between 1946 – 1964)
- Civil Rights, Vietnam War, Sexual Revolution, Cold War/Russia, Space Travel
- Highest divorce rate and 2nd marriages in history
- Post war babies who grew up to be radicals of the 70’s and yuppies of the 80’s
- Work is an exciting adventure, a career, work and then retire
- Communication was touch-tone phones
Generation X (born between 1965 – 1976)
- Watergate, Energy Crisis, Dual Income families and single parents, First Generation of Latchkey Kids, Y2K, Corporate Downsizing, End of Cold War.
- Their perceptions are shaped by growing up having to take care of themselves early and watching their parents get laid off.
- Work is just a job, a contract.
- Communications is cell phones
Generation Y/Millennials (born between 1977 – 1992)
- Digital media, child focused world, 9/11, terrorist attacks
- Typically grew up as children of divorce
- First generation of children with schedules
- Work is a means to an end
- Communication is internet, smart phones, email
Reading through this list, one can see the differences across generations and why it’s important to understand psychological dispositions when it comes to implementing technology in the workplace