Some very helpful and necessary skills and knowledge every person should have:
- Know how to work well with older/more experienced coworkers. Do you have not only the ability to work with older employees, but the humility to learn what they have to teach?
- Be presentable at work. Shave. Dress modestly. Take it easy on the cologne/perfume. Don’t try to walk the minimum line for acceptability.
- Learn how to speak on the phone. When you answer, say something like “Good afternoon, John speaking,” not “What up, this John.” Also, your stupid gimmicky voicemail message? Yeah, that needs to go, too.
- Work well as part of a group. Be able to work with a team. Know how to work cooperatively, share credit, delegate, and make yourself heard.
- Treat company property properly. The corporate card, your desk, computer equipment, chair, and anything else that belongs to your employer should be handled with care. If you receive a corporate card, know to use it responsibly and sparingly.
- Conduct yourself appropriately in meetings. Don’t talk too much. Listen more and think before you speak. But speak and make sure you are heard when necessary. Stay on topic. Don’t use meetings to complain. You waste your bosses time, and your coworkers time as well, and neither will be very happy about it.
- Learn to listen well. Listening takes concentration, full attention, and note-taking.
- Keep emotions in check. Keep a firm rein on anger and frustration and knowing how much is too much is necessary.
- Know how to read your body language. If you walk into your boss’ or coworkers’ office and they don’t look up, they are busy; come back later. If someone is walking briskly in the direction of the bathroom, don’t head them off to bend their ear for five minutes.
- Learn and use good leadership skills. When the time comes for you to head up a team project, knowing how to manage people effectively and fairly will be an invaluable skill.
- Learn quickly. Your boss doesn’t want to spend the rest of their career training you. The skill of picking things up quickly can be honed, and you should hone it.
- Manage your time. Your boss can’t oversee everything you do. It’s up to you to know how to budget your time and when to say no, if necessary, to some requests so that you can meet your primary responsibilities.
- Learn how to appropriately resolve conflict. Hopefully you won’t be having frequent run-ins with coworkers, but if you do, you need to know how to handle it like an adult without having to get management involved every time.
- Don’t be late. It’s simple enough: respect the job, the boss, and your coworkers by showing up on time. Being at your desk just a few minutes early has a huge payoff in boss brownie points for a small amount of effort.
- Don’t make excuses. Get the work done, when it’s supposed to be done. If you plan for potential problems, you won’t have a need for excuses anyway.
- You can’t always be a perfectionist. Bosses want you to do the best you can with the time you have. They will appreciate the attempt to make everything perfect, but if this means you fall behind or burn out, it’s a problem.
- Don’t expect constant feedback. There are no grades in the working world. There are performance evaluations, and they usually happen once a year. An occasional “good work” or critical email may be all you get in the way of feedback. Do not spend energy and time fishing for feedback or compliments.
- Don’t always wait to be asked for your input. Identify and tackle problems without having to be asked.
- Never ask for or expect special treatment. Even if you witness a coworker getting preferential treatment, know that it’s none of your business.
- Use appropriate language. No one was ever offended by an employee not swearing at work. Swearing is juvenile, it’s unoriginal, and it can lead to harassment or hostility claims.
- Know what NOT to talk about at work. Religion and politics are the biggies, but anything that might make someone uncomfortable, like your love life or financial issues, is best left unsaid.
- Use common sense cell phone etiquette. Few bosses will go to the extreme of making you turn off your phone, but don’t make them regret it. Leave the phone on vibrate and restrict use to brief, important calls.
- Know and adhere to basic business ethics. Behave ethically in the office: don’t lie, don’t steal pens.
- Know your own strengths and weaknesses. Everyone has things they’re great at and things they suck at. The time to know which is which is before you’ve volunteered for that big assignment.
- Do more than the bare minimum. Your boss won’t tell you directly to do more than your job description requires, but all bosses want you to go above and beyond the call of duty.
inspired by Resumebear Online Resume