- Be good at what you do
If you aren’t competent at your job, there is no way you will build trust
- Be passionate about your work
Your desire, drive, and determination will be evident n your work, and builds trust because people know you believe in what you do
- Be self-aware
Pay attention what you say, how you say it, and your actions and re-actions. Display integrity, do what you say you will do, don’t make promises you can’t keep, and always own up to your mistakes. You can’t do any of those things if you don’t have a good understanding of your skills, and your limitations.
- Be kind and considerate
Get rid of your racial, gender, stereotypical, or generational biases. Genuinely care about people. People will trust you if you show you are fair.
- Help others be their best
Genuinely want others to succeed, no hidden agendas or throwing people under the bus.
Learn by listening, don’t be judgmental. Create an open environment around yourself that makes others trust that you are really listening and will have a dialogue with them, not just wait for them to finish so you can your piece.
- Keep proper perspective
There will be crises, and they will pass. Step back, and keep things in perspective, put them in context, and interpret before acting. People will trust you in rough times.
- Manage direction and work, not people
Help people see the vision, the goal, and leave them to get there. Don’t direct the details of how someone gets there, just make sure they have the tools, resources, and breathing room the get there. People will trust you as a leader when you show you trust them as well.
- Show appreciation
Say thank you and acknowledge the efforts of those around you
- See the big picture
It’s not about your promotion, bonus, or recognition. See the WHY in everything you do, and help others see it too. Become the one they trust to keep the daily ‘busyness’ from blinding the purpose. Help others to see and remember that their work really does matter
Do you have any other trust building tips? Share them in the comments!