Identifying a great boss will benefit you, no matter where you are: “the boss” can make any job a nightmare, as I’m sure many of you have already learned from first hand experience. And if you are in a leadership position, keep these in mind to help strengthen your role as a good leader. And if you are looking to hire a boss, make sure you hire a GREAT one.
Great bosses are simple, fair, humble, transparent, generous, patient, and honest. But keep reading to make sure you understand just what each of these traits mean.
Employees need a boss to simplify complexities, so that their daily activities and actions make sense and have more purpose.
Employees want their boss to reward people in proportion to their contribution and to avoid anything that smacks of favoritism.
Most people strongly dislike arrogant individuals. When employees are forced to tolerate a know-it-all boss, that dislike quickly changes to contempt. On the other hand, employees respect bosses who are humble enough to admit they don’t know everything and that they’re sometimes (and even often) mistaken.
A boss who disappears into his or her office, makes a decision, and then emerges with a set of commands leaves the impression that the decision is arbitrary. Even if they don’t like a decision, employees far prefer to understand the workings of boss’s mind and exactly why that decision was made.
This is not about money. Money is what employees expect from their job, not from their boss. Employees want bosses to be generous with useful information, generous with their time, generous with their praise, and generous with the kind of coaching that helps employees learn how to do their jobs more quickly and effectively.
Employees secretly despise bosses who are so emotionally weak that they must foist their anger and frustration onto others in order to make themselves feel better. By contrast, employees deeply appreciate a boss who both remains calm in a crisis and is patient with each employee’s learning curve.
In a business world where everything seems up-in-the-air and uncertain, employees crave the security of knowing that a boss will do the right thing, both when dealing with employees and dealing with the outside world. Bosses who can inspire such trust inevitably attract employees who are themselves trustworthy.