Top 12 of 2012: Productivity, IT, and Leadership

Another year is coming to an end – and what a year it’s been! Top posts this year in productivity, IT, and leadership

Looking for a Kindle for Christmas?

In an effort to break myself of a serious technology addiction, I have decided to sell some of my electronics. These need good homes and loving owners: Kindle Fire, Kindle Touch, Kindle Keyboard, MacBook Pro

Ways to Reduce Calls To Your IT Help Desk

Right now, nearly all IT departments, and especially the help desk, are overworked and understaffed. Here are some ways to reduce some calls and free up your held desk time for tackling other issues

Helping Employees Adhere to Security Policies and Procedures

Simply throwing together policies and throwing them at your employees isn’t enough to reach your goals of added security on your network and company equipment. Take some steps to help your employees help you:

Simple Online Security Precautions to Follow TODAY

Help protect your online accounts and identity by following these simple precautions:

Tips To Make Providing Support Easier – for everyone

Providing technical support does not have to be difficult. Your clients depend upon your being efficient and professional. Give these suggestions a try and you will find that your process smoothes out and your clients are much more satisfied…

Mountain Lion Tip: Pause Notification Center

If you’d like to temporarily stop alerts and banners in Mountain Lion (MacOS X 10.8) Notification center, you can quickly turn them off without having to go in and disabling everything, and it only takes one click:

IT Pros Need More Than IT Skills

It’s not enough to have rock solid technical skills if you want to succeed as an IT Pro. Develop some of these ‘soft’ skills that are highly valued, and make yourself more valued in your organization: Deal making and meeting

iOS Tip: Open YouTube links in mobile site instead of app

I have found that the YouTube mobile web site is MUCH better than the built-in iOS YouTube app on my iPad and iPhone. With the app, most of the time videos won’t play, or take forever to load, but load fine in the mobile web site. If you have the same experience, you can stop iOS from launching the YouTube app when you click on a YouTube link, and force it to use the YouTube mobile website instead.

Keeping Your Mobile Device Secure

Keeping your iPhone, Blackberry, or other mobile device is very important. Most of the time, there is sensitive personal and/or business information on them that needs to be kept safe. It’s up to you to take the necessary steps to

westXdesign
Archives