3 C’s of communication:
Three simple ways to help what you say be heard, from John Maxwell’s The 17 Indisputable Laws of Teamwork (Ultimate Leadership)
It’s incredibly frustrating when someone says one thing one day, and something else the next day. This inconsistency will lead people to not trust you. If you want to be taken seriously and earn credibility as a leader and a strong communicator, you have to be consistent in the messages you send to others.
Make sure that the messages you are sending are clear, understandable, and straightforward. Some people try to impress others with big, flashy words or complicated terminology, but ask yourself is: Do I want to impress, or do I want to be heard and understood?
Courtesy conveys respect. When someone feels respected, they’re more likely to be open to hearing your message. Use “please” and “thank you” in your communication, and keep a a positive tone.
Consistency, clarity, and courtesy: simple yet powerful tools to improve your communication. And the great side effect of this? You will improve your reputation if you stick to these 3 Cs! What other side effects do you think you will gain from these simple traits?